Privacy Policy
THIS
PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT
FORMED UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDER
AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS
STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS PRIVACY
POLICY DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.
THIS
PRIVACY POLICY IS A LEGALLY BINDING DOCUMENT BETWEEN ‘YOU’ AND ‘LSPL’ (BOTH
TERMS DEFINED BELOW). THE TERMS OF THIS PRIVACY POLICY WILL BE EFFECTIVE UPON
YOUR ACCEPTANCE OF THE SAME (DIRECTLY OR INDIRECTLY IN ELECTRONIC FORM, BY
CLICKING ON THE I ACCEPT TAB OR BY USE
OF THE WEBSITE OR BY OTHER MEANS) AND WILL GOVERN THE RELATIONSHIP BETWEEN YOU
AND LSPL FOR YOUR USE OF THE WEBSITE (DEFINED BELOW).
THIS
DOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE PROVISIONS
OF THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND
SENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011 UNDER INFORMATION
TECHNOLOGY ACT, 2000; THAT REQUIRE PUBLISHING OF THE PRIVACY POLICY FOR
COLLECTION, USE, STORAGE AND TRANSFER OF SENSITIVE PERSONAL DATA OR
INFORMATION.
PLEASE
READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE THAT YOU
UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH
THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. YOU HEREBY
PROVIDE YOUR UNCONDITIONAL CONSENT OR AGREEMENTS TO LSPL AS PROVIDED UNDER THE
VARIOUS PROVISIONS OF INFORMATION
TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER.
By
providing us your Information or by making use of the facilities provided by
the Website, You hereby consent to the collection, storage, processing and
transfer of any or all of Your Personal Information and Non-Personal
Information by LSPL as specified under this Privacy Policy. You further agree
that such collection, use, storage and transfer of Your Information shall not
cause any loss or wrongful gain to you or any other person.
Radiant Dial24hour Global Private Limited ("LSPL")
is concerned about the privacy of the data and information of users (including
sellers/Vendors, Business Associates/Affiliates and buyers/customers whether registered or
non-registered) accessing, offering, selling or purchasing products or services
on LSPL's website - located at the following
URL: http://www.dial24hour.com” ("Website") and otherwise
doing business with LSPL.
The
terms "We" / "Us" / "Our" individually and
collectively refer to each entity being part of the definition of LSPL and the
terms "You" /"Your" / "Yourself" refer to the
users. This Privacy Policy is a contract between You and the LSPL whose Website
You use or access or You otherwise deal with. This Privacy Policy shall be read
together with the respective Terms of Use/ General User Agreement or other
terms and condition of the LSPL and its respective Website or nature of
business of the Website.
LSPL has provided this Privacy
Policy to familiarise You with:
·
The type of data
or information that You share with or provide to LSPL and that LSPL collects
from You;
·
The purpose for
collection of such data or information from You;
·
LSPL 's
information security practices and policies; and
·
LSPL’s policy on
sharing or transferring Your data or information with third parties. This
Privacy Policy may be amended / updated from time to time. Upon amending /
updating the Privacy Policy, we will accordingly amend the date above. We
suggest that you regularly check this Privacy Policy to apprise yourself of any
updates. Your continued use of Website or provision of data or information
thereafter will imply Your unconditional acceptance of such updates to this
Privacy Policy.
·
Information
collected and storage of such Information:
The "Information" (which shall also include data) provided by You to LSPL
or collected from You by LSPL may consist of "Personal Information"
and "Non-Personal Information".
·
PersonalInformation:
Personal Information is Information collected that can be used to uniquely
identify or contact You. Personal Information for the purposes of this Privacy
Policy shall include, but not be limited to:
·
Your user name
along with Your password,
·
Your name,
·
Your address,
·
Your telephone
number,
·
Your e-mail
address or other contact information,
·
Your date of
birth,
·
Your gender,
·
Information
regarding your transactions on the Website, (including sales or purchase
history),
·
Your financial
information such as bank account information or credit card or debit card or
other payment instrument details,
·
Internet Protocol
address,
·
Any other items of
‘sensitive personal data or information' as such term is defined under the
Information Technology (Reasonable Security Practices And Procedures And
Sensitive Personal Data Of Information) Rules, 2011 enacted under the
Information Technology Act, 2000;
·
Identification
code of your communication device which You use to access the Website or
otherwise deal with any LSPL entity,
·
Any other
Information that You provide during Your registration process, if any, on the
Website. Such Personal Information may be collected in various ways including
during the course of You:
·
registering as a
user on the Website,
·
registering as a
seller on the Website,
·
availing certain
services offered on the Website. Such instances include but are not limited to
making an offer for sale, online purchase, participating in any online survey
or contest, communicating with LSPL's customer service by phone, email or
otherwise or posting user reviews on the items available on the Website, or
·
otherwise doing
business on the Website or otherwise dealing with any LSPL entity. We may
receive Personal information about you from third parties, such as social media
services, commercially available sources and business partners. If you access
Website through a social media service or connect a service on Website to a
social media service, the information we collect may include your user name
associated with that social media service, any information or content the
social media service has the right to share with us, such as your profile
picture, email address or friends list, and any information you have made
public in connection with that social media service. When you access the
Website or otherwise deal with any LSPL entity through social media services or
when you connect any Website to social media services, you are authorizing LSPL
to collect, store, and use and retain such information and content in
accordance with this Privacy Policy.
·
Non-PersonalInformation:
LSPL may also collect information other than Personal Information from You
through the Website when You visit and / or use the Website. Such information
may be stored in server logs. This Non-Personal Information would not assist LSPL
to identify You personally. This Non-Personal Information may include:
·
Your geographic
location,
·
details of Your
telecom service provider or internet service provider,
·
the type of
browser (Internet Explorer, Firefox, Opera, Google Chrome etc.),
·
the operating
system of Your system, device and the Website You last visited before visiting
the Website,
·
The duration of
Your stay on the Website is also stored in the session along with the date and
time of Your access, Non-Personal Information is collected through various ways
such through the use of cookies. LSPL may store temporary or permanent
‘cookies' on Your computer. You can erase or choose to block these cookies from
Your computer. You can configure Your computer's browser to alert You when we
attempt to send You a cookie with an option to accept or refuse the cookie. If
You have turned cookies off, You may be prevented from using certain features
of the Website.
·
Ads: LSPL may use
third-party service providers to serve ads on LSPL's behalf across the internet
and sometimes on the Website. They may collect Non-Personal Information about
Your visits to the Website, and Your interaction with our products and services
on the Website. Please do note that Personal Information and Non Personal
Information may be treated differently as per this Privacy Policy.
You hereby represent to LSPL that:
·
The Information
you provide to LSPL from time to time is and shall be authentic, correct,
current and updated and You have all the rights, permissions and consents as
may be required to provide such Information to LSPL.
·
Your providing the
Information to LSPL and LSPL's consequent storage, collection, usage, transfer,
access or processing of the same shall not be in violation of any third party
agreement, laws, charter documents, judgments, orders and decrees.
·
LSPL and each of LSPL
entities officers, directors, contractors or agents shall not be responsible
for the authenticity of the Information that You or any other user provide to LSPL.
You shall indemnify and hold harmless LSPL and each of LSPL entities officers,
directors, contracts or agents and any third party relying on the Information
provided by You in the event You are in breach of this Privacy Policy including
this provision and the immediately preceding provision above.
·
Your Information
will primarily be stored in electronic form however certain data can also be
stored in physical form. We may store, collect, process and use your data in
countries other than Republic of India but under compliance with applicable
laws. We may enter into agreements with third parties (in or outside of India)
to store or process your information or data. These third parties may have
their own security standards to safeguard your information or data and we will
on commercial reasonable basis require from such third parties to adopt
reasonable security standards to safeguard your information / data.
·
Purpose for
collecting, using, storing and processing Your Information LSPL collects, uses,
stores and processes Your Information for any purpose as may be permissible
under applicable laws (including where the applicable law provides for such
collection, usage, storage or processes in accordance with the consent of the
user) connected with a function or activity of each of LSPL entities and shall
include the following:
·
to facilitate Your
use of the Website or other services of LSPL entities;
·
to respond to Your
inquiries or fulfil Your requests for information about the various products
and services offered on the Website;
·
to provide You
with information about products and services available on the Website and to
send You information, materials, and offers from LSPL;
·
to send You
important information regarding the Website, changes in terms and conditions,
user agreements, and policies and/or other administrative information;
·
to send You
surveys and marketing communications that LSPL believes may be of interest to
You;
·
to personalize
Your experience on the Website by presenting advertisements, products and
offers tailored to Your preferences;
·
to help You
address Your problems incurred on the Website including addressing any
technical problems;
·
if You purchase
any product or avail of any service from the Website, to complete and fulfil
Your purchase, for example, to have Your payments processed, communicate with
You regarding Your purchase and provide You with related customer service;
·
for proper
administering of the Website;
·
to conduct
internal reviews and data analysis for the Website (e.g., to determine the
number of visitors to specific pages within the Website);
·
to improve the
services, content and advertising on the Website;
·
to provide value
added services such as Single Sign On. Single Sign On shall mean a session/user
authentication process that permits a user to enter his/her name or mobile
number or e-mail address or any combination thereof and password in order to
access multiple websites and applications;
·
to facilitate
various programmes and initiatives launched by LSPL or third party service
providers and business associates
·
to analyze how our
services are used, to measure the effectiveness of advertisements, to
facilitating payments
·
to conducting
academic research and surveys