Privacy Policy

THISPRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACTFORMED UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDERAND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUSSTATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS PRIVACYPOLICY DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.

THISPRIVACY POLICY IS A LEGALLY BINDING DOCUMENT BETWEEN ‘YOU’ AND ‘LSPL’ (BOTHTERMS DEFINED BELOW). THE TERMS OF THIS PRIVACY POLICY WILL BE EFFECTIVE UPONYOUR ACCEPTANCE OF THE SAME (DIRECTLY OR INDIRECTLY IN ELECTRONIC FORM, BYCLICKING ON THE  I ACCEPT TAB OR BY USEOF THE WEBSITE OR BY OTHER MEANS) AND WILL GOVERN THE RELATIONSHIP BETWEEN YOUAND LSPL FOR YOUR USE OF THE WEBSITE (DEFINED BELOW).

THISDOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE PROVISIONSOF THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES ANDSENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011 UNDER INFORMATIONTECHNOLOGY ACT, 2000; THAT REQUIRE PUBLISHING OF THE PRIVACY POLICY FORCOLLECTION, USE, STORAGE AND TRANSFER OF SENSITIVE PERSONAL DATA ORINFORMATION.

PLEASEREAD THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE THAT YOUUNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITHTHE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. YOU HEREBYPROVIDE YOUR UNCONDITIONAL CONSENT OR AGREEMENTS TO LSPL AS PROVIDED UNDER THEVARIOUS PROVISIONS OF  INFORMATIONTECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER.

Byproviding us your Information or by making use of the facilities provided bythe Website, You hereby consent to the collection, storage, processing andtransfer of any or all of Your Personal Information and Non-PersonalInformation by LSPL as specified under this Privacy Policy. You further agreethat such collection, use, storage and transfer of Your Information shall notcause any loss or wrongful gain to you or any other person.

Radiant Dial24hour Global Private Limited ("LSPL")is concerned about the privacy of the data and information of users (includingsellers/Vendors, Business Associates/Affiliates  and buyers/customers whether registered ornon-registered) accessing, offering, selling or purchasing products or serviceson LSPL's website - located at the followingURL: http://www.dial24hour.com” ("Website") and otherwisedoing business with LSPL.

Theterms "We" / "Us" / "Our" individually andcollectively refer to each entity being part of the definition of LSPL and theterms "You" /"Your" / "Yourself" refer to theusers. This Privacy Policy is a contract between You and the LSPL whose WebsiteYou use or access or You otherwise deal with. This Privacy Policy shall be readtogether with the respective Terms of Use/ General User Agreement or otherterms and condition of the LSPL and its respective Website or nature ofbusiness of the Website.

LSPL has provided this PrivacyPolicy to familiarise You with:

·        The type of dataor information that You share with or provide to LSPL and that LSPL collectsfrom You;

·        The purpose forcollection of such data or information from You;

·        LSPL 'sinformation security practices and policies; and

·        LSPL’s policy onsharing or transferring Your data or information with third parties. ThisPrivacy Policy may be amended / updated from time to time. Upon amending /updating the Privacy Policy, we will accordingly amend the date above. Wesuggest that you regularly check this Privacy Policy to apprise yourself of anyupdates. Your continued use of Website or provision of data or informationthereafter will imply Your unconditional acceptance of such updates to thisPrivacy Policy.

·        Informationcollected and storage of such Information:
The "Information" (which shall also include data) provided by You to LSPLor collected from You by LSPL may consist of "Personal Information"and "Non-Personal Information".

·        PersonalInformation:
Personal Information is Information collected that can be used to uniquelyidentify or contact You. Personal Information for the purposes of this PrivacyPolicy shall include, but not be limited to:

·        Your user namealong with Your password,

·        Your name,

·        Your address,

·        Your telephonenumber,

·        Your e-mailaddress or other contact information,

·        Your date ofbirth,

·        Your gender,

·        Informationregarding your transactions on the Website, (including sales or purchasehistory),

·        Your financialinformation such as bank account information or credit card or debit card orother payment instrument details,

·        Internet Protocoladdress,

·        Any other items of‘sensitive personal data or information' as such term is defined under theInformation Technology (Reasonable Security Practices And Procedures AndSensitive Personal Data Of Information) Rules, 2011 enacted under theInformation Technology Act, 2000;

·        Identificationcode of your communication device which You use to access the Website orotherwise deal with any LSPL entity,

·        Any otherInformation that You provide during Your registration process, if any, on theWebsite. Such Personal Information may be collected in various ways includingduring the course of You:

·        registering as auser on the Website,

·        registering as aseller on the Website,

·        availing certainservices offered on the Website. Such instances include but are not limited tomaking an offer for sale, online purchase, participating in any online surveyor contest, communicating with LSPL's customer service by phone, email orotherwise or posting user reviews on the items available on the Website, or

·        otherwise doingbusiness on the Website or otherwise dealing with any LSPL entity. We mayreceive Personal information about you from third parties, such as social mediaservices, commercially available sources and business partners. If you accessWebsite through a social media service or connect a service on Website to asocial media service, the information we collect may include your user nameassociated with that social media service, any information or content thesocial media service has the right to share with us, such as your profilepicture, email address or friends list, and any information you have madepublic in connection with that social media service. When you access theWebsite or otherwise deal with any LSPL entity through social media services orwhen you connect any Website to social media services, you are authorizing LSPLto collect, store, and use and retain such information and content inaccordance with this Privacy Policy.

·        Non-PersonalInformation:
LSPL may also collect information other than Personal Information from Youthrough the Website when You visit and / or use the Website. Such informationmay be stored in server logs. This Non-Personal Information would not assist LSPLto identify You personally. This Non-Personal Information may include:

·        Your geographiclocation,

·        details of Yourtelecom service provider or internet service provider,

·        the type ofbrowser (Internet Explorer, Firefox, Opera, Google Chrome etc.),

·        the operatingsystem of Your system, device and the Website You last visited before visitingthe Website,

·        The duration ofYour stay on the Website is also stored in the session along with the date andtime of Your access, Non-Personal Information is collected through various wayssuch through the use of cookies. LSPL may store temporary or permanent‘cookies' on Your computer. You can erase or choose to block these cookies fromYour computer. You can configure Your computer's browser to alert You when weattempt to send You a cookie with an option to accept or refuse the cookie. IfYou have turned cookies off, You may be prevented from using certain featuresof the Website.

·        Ads: LSPL may usethird-party service providers to serve ads on LSPL's behalf across the internetand sometimes on the Website. They may collect Non-Personal Information aboutYour visits to the Website, and Your interaction with our products and serviceson the Website. Please do note that Personal Information and Non PersonalInformation may be treated differently as per this Privacy Policy.

You hereby represent to LSPL that:

·        The Informationyou provide to LSPL from time to time is and shall be authentic, correct,current and updated and You have all the rights, permissions and consents asmay be required to provide such Information to LSPL.

·        Your providing theInformation to LSPL and LSPL's consequent storage, collection, usage, transfer,access or processing of the same shall not be in violation of any third partyagreement, laws, charter documents, judgments, orders and decrees.

·        LSPL and each of LSPLentities officers, directors, contractors or agents shall not be responsiblefor the authenticity of the Information that You or any other user provide to LSPL.You shall indemnify and hold harmless LSPL and each of LSPL entities officers,directors, contracts or agents and any third party relying on the Informationprovided by You in the event You are in breach of this Privacy Policy includingthis provision and the immediately preceding provision above.

·        Your Informationwill primarily be stored in electronic form however certain data can also bestored in physical form. We may store, collect, process and use your data incountries other than Republic of India but under compliance with applicablelaws. We may enter into agreements with third parties (in or outside of India)to store or process your information or data. These third parties may havetheir own security standards to safeguard your information or data and we willon commercial reasonable basis require from such third parties to adoptreasonable security standards to safeguard your information / data.

·        Purpose forcollecting, using, storing and processing Your Information LSPL collects, uses,stores and processes Your Information for any purpose as may be permissibleunder applicable laws (including where the applicable law provides for suchcollection, usage, storage or processes in accordance with the consent of theuser) connected with a function or activity of each of LSPL entities and shallinclude the following:

·        to facilitate Youruse of the Website or other services of LSPL entities;

·        to respond to Yourinquiries or fulfil Your requests for information about the various productsand services offered on the Website;

·        to provide Youwith information about products and services available on the Website and tosend You information, materials, and offers from LSPL;

·        to send Youimportant information regarding the Website, changes in terms and conditions,user agreements, and policies and/or other administrative information;

·        to send Yousurveys and marketing communications that LSPL believes may be of interest toYou;

·        to personalizeYour experience on the Website by presenting advertisements, products andoffers tailored to Your preferences;

·        to help Youaddress Your problems incurred on the Website including addressing anytechnical problems;

·        if You purchaseany product or avail of any service from the Website, to complete and fulfilYour purchase, for example, to have Your payments processed, communicate withYou regarding Your purchase and provide You with related customer service;

·        for properadministering of the Website;

·        to conductinternal reviews and data analysis for the Website (e.g., to determine thenumber of visitors to specific pages within the Website);

·        to improve theservices, content and advertising on the Website;

·        to provide valueadded services such as Single Sign On. Single Sign On shall mean a session/userauthentication process that permits a user to enter his/her name or mobilenumber or e-mail address or any combination thereof and password in order toaccess multiple websites and applications;

·        to facilitatevarious programmes and initiatives launched by LSPL or third party serviceproviders and business associates

·        to analyze how ourservices are used, to measure the effectiveness of advertisements, tofacilitating payments

·        to conductingacademic research and surveys